SHIPPING POLICY –

DOMESTIC SHIPPING (WITHIN INDIA):

Delivery Time: Your order will typically arrive at your location within 7-9 business days from the date of purchase. We understand the urgency and ensure a swift process from our warehouse to your home.

Tracking Information: To keep you informed, we provide tracking details for your order via email, You can easily monitor the status and expected delivery date of your package.

Shipping Rates: We charge Flat Rs 50/- all over India

ORDER TRACKING:

We provide comprehensive order tracking. You will receive an email with tracking information as soon as your order ships. This allows you to monitor your package’s journey until it reaches your doorstep. At Alvalush Wellness division of Jupiven Pharmaceuticals Pvt. Ltd, your satisfaction is our priority. We strive to ensure that your orders are processed efficiently and delivered securely. If you have questions or require assistance with your order, our dedicated customer support team is always ready to help. Thank you for choosing Alvalush Wellness for your shopping needs. We look forward to serving you and providing you with a seamless and delightful shopping experience.

RETURN POLICY

Unfortunately, we are unable to offer returns for products that do not meet your expectations. If the products are wrong, missing or damaged then you have to record a proper video of opening the package without opening it before and show us the faults. Send the video to our mail id and explain your query.

 If we approve the return, then we will send the person to collect back the product and will send the new one.

REFUND POLICY

No refund policy. If you wish to cancel the order your balance will be added in the wallet and you can purchase the same amount of any other product.

Only in rare cases after undergoing the issue refund will be done.

Refund Method: Refunds will be issued using the same payment method you used for the original purchase. If this is not possible, we will work with you to find an alternative solution that meets your needs.

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EXCHANGE POLICY:

If you received a defective or damaged item, we offer hassle-free exchanges. Please contact  +91-8851716418 or write to us at care@alvalushwellness.com (our customer support team), and we will guide you through the exchange process. Thank you for choosing Alvalush Wellness for your shopping needs, and we look forward to serving you with excellence.

Need help?

Contact us at {email} for questions related to refunds and returns.